Respuestas Rápidas
de Enfermeras Expertas 24/7.
5000+ Questions Answered
Thousands of questions about diabetes successfully answered.
1000+ Users
Ask A Nurse has supported thousands of users across the US.
92% Intend to Reuse
92% of users said they would use the service again.
76% Further Costs Avoided
76% of consultations help avoid additional medical costs.
24/7 ACCESS TO NURSES
Instant support,
whenever you need it.
Managing
your diabetes
Blood sugar
level support
How to inject
and use a pump
Diet and nutrition
advice
Prevention recommendations
Understanding
possible complications
Information
about causes
Supporting others
with diabetes
Giving you peace of mind, one question at a time.
Giving you peace of mind, one question at a time.
It couldn't be simpler...
Ask A Nurse is on hand when you need help, with no commitment
1.
Create your account.
Create your Ask A Nurse account. It takes less than a minute.
2.
Ask your questions.
3.
Get help.
Get the answers you need quickly and conveniently.
- Cut nurse visits
- Reduce waiting times
- Ensure advice is personalized and accurate
Testimonials
We're proud to support people with diabetes across America
Frequently Asked Questions
The nurses available through Ask A Nurse are practicing registered nurses, licensed and registered in the US.
Ask A Nurse uses Abi, a service created and managed by Abi Global Health Limited which is headquartered in Dublin, Ireland.
Abi Global Health is privately owned by an international group of doctors, technologists and tech investors who are on a mission to transform the way people access professional medical help.
If you’d like to learn more, you can get in touch here.
Via Abi, Ask A Nurse can help with any health-related questions which do not require a physical examination.
For many people, their first question is “do I need to see a nurse?” We believe the best person to answer that question is a nurse. By making it quick and easy to get professional medical information, we save you time and help give you the confidence to decide the best way forward.
PLEASE NOTE: All information provided by nurses via Abi is intended for general information purposes and is not a substitute for professional medical diagnosis or treatment. Abi should not be used in cases of medical emergency.
Once you’ve signed up and activated the service, just write: “Hi Abi” to use it at any time. Abi will tell you when you can enter your question, and will ask you to confirm before sending your question to the nurses.
You can include an image with your question through any messaging service except SMS. (To switch to a new messaging service, just tell Abi. For example “switch to Skype.”)
Send your image to Abi within the chat, and you will receive a reply from Abi confirming that your image has been added to your question. Write your question and Abi will confirm with you before sending your question and the image(s) to our nurses.
PLEASE NOTE: To protect your privacy, do not include any images which identify you or anyone else or provide any names, contact details or other identifying information.
If you think you’ll never again need help from Ask A Nurse, you can cancel your subscription by telling Abi “Unsubscribe.”
Nope. There’s nothing to download.
Ask A Nurse is available via popular messaging services like WhatsApp, Facebook Messenger, Skype and Telegram. Here are instructions on how to reach Abi through a messaging service, and a full list of supported services.
If you don’t have a data connection, you can always access Ask A Nurse via SMS as well. Here is a list of local SMS numbers.
Most questions are answered in 5 minutes or less.
More complex questions may take 10 to 15 minutes for our nurses to answer. Every question you ask is carefully reviewed and thoughtfully answered by our nurses.
Every question you ask is carefully reviewed and answered by a real nurse.
We use artificial intelligence to route your question to the right nurse and to make the process more efficient, but we are committed to giving you direct, fast and easy access to real nurses, so you can trust the information they share with you.
All the information you share with us is encrypted, stored securely, according to the strict standards of the European General Data Protection Regulation (GDPR).
We never share your name or contact details – not even with the nurses. You can confidently ask even the most sensitive questions, knowing that you will remain anonymous.
PLEASE NOTE: We ask that you help us to protect your privacy by not including any personally identifiable information in your questions to the nurses. Read our privacy policy for more information.