Fast Answers
 from Expert Nurses 24/7.

Get accurate health advice from specialist diabetes nurses in real-time, at any time of day or night. No downloads required.
Ask A Question

5000+ Questions Answered

Thousands of questions about diabetes successfully answered.

1000+ Users

Ask A Nurse has supported thousands of users across the US.

92% Intend to Reuse

92% of users said they would use the service again.

76% Further Costs Avoided

76% of consultations help avoid additional medical costs.

24/7 ACCESS TO NURSES

Instant support,
whenever you need it.

No matter the time of day or night, the Ask A Nurse nurses are here to support you. As specialists in diabetes care, they’re on hand to provide dedicated, personalized advice in total confidentiality.

Managing
your diabetes

Blood sugar
level support

How to inject
and use a pump

Diet and nutrition
advice

Prevention recommendations

Understanding
possible complications

Information
about causes

Supporting others
with diabetes

11:32 pm

Can I use a pump?
05:12 am

What is an A1c?
16:58 pm

Are sugar-free foods ok?

Giving you peace of mind, one question at a time.

Ask A Nurse offers unparalleled ease of use and expert advice. Our team of nurses have years of experience dealing with diabetes-related issues, so no matter what query you have, we’re here to help. Plus, our user-friendly app allows you to ask questions at any time of day or night, so you don’t have to wait for answers.
11.32pm

Can I use a pump?
05.12 am

What is an A1c?
16:58 pm

Are sugar-free foods ok?

Giving you peace of mind, one question at a time.

Ask A Nurse offers unparalleled ease of use and expert advice. Our team of nurses have years of experience dealing with diabetes-related issues, so no matter what query you have, we’re here to help. Plus, our user-friendly app allows you to ask questions at any time of day or night, so you don’t have to wait for answers.

It couldn't be simpler...

Ask A Nurse is on hand when you need help, with no commitment

1.
Create your account.

Create your Ask A Nurse account. It takes less than a minute.

2.
Ask your questions.

Send your question via our easy-to-use form. You can even ask follow-up questions if you need.
Ask A Question

3.
Get help.

Within minutes, you’ll get advice and recommendations from one of our expert nurses.
Ask A Question

Get the answers you need quickly and conveniently.

Ask A Nurse is loved by users and nurses alike, and helps to:
  • Cut nurse visits
  • Reduce waiting times
  • Ensure advice is personalized and accurate
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Testimonials

We're proud to support people with diabetes across America

As a busy mom with a full-time job, I don't always have the time or energy to go to the doctor's office for every little thing. That's why I love Ask A Nurse! I can message a nurse from the comfort of my own home, and they always provide fast, reliable advice. It's so convenient!

Jada A. Oakland, CA

"I have been struggling with diabetic neuropathy for years, and it has been a constant source of pain and discomfort. Thanks to Ask A Nurse, I'm able to get expert advice on how to manage my symptoms and reduce my pain. The nurses are so knowledgeable and compassionate, I can message at any time of day or night, and they always respond quickly with helpful advice."

Meryl M. St. Louis, MI

I had a question about how to manage my blood sugar levels during exercise, and the nurses at Ask A Nurse were able to give me some great tips. Thanks to their advice, I'm now able to exercise safely and confidently.

Rick G. Reno, NV

    Frequently Asked Questions

    The nurses available through Ask A Nurse are practicing registered nurses, licensed and registered in the US.

    Ask A Nurse uses Abi, a service created and managed by Abi Global Health Limited which is headquartered in Dublin, Ireland.

    Abi Global Health is privately owned by an international group of doctors, technologists and tech investors who are on a mission to transform the way people access professional medical help.

    If you’d like to learn more, you can get in touch here.

    Via Abi, Ask A Nurse can help with any health-related questions which do not require a physical examination.

    For many people, their first question is “do I need to see a nurse?” We believe the best person to answer that question is a nurse. By making it quick and easy to get professional medical information, we save you time and help give you the confidence to decide the best way forward.

    PLEASE NOTE: All information provided by nurses via Abi is intended for general information purposes and is not a substitute for professional medical diagnosis or treatment. Abi should not be used in cases of medical emergency.

    Once you’ve signed up and activated the service, just write: “Hi Abi” to use it at any time. Abi will tell you when you can enter your question, and will ask you to confirm before sending your question to the nurses.

    You can include an image with your question through any messaging service except SMS. (To switch to a new messaging service, just tell Abi. For example “switch to Skype.”)

    Send your image to Abi within the chat, and you will receive a reply from Abi confirming that your image has been added to your question. Write your question and Abi will confirm with you before sending your question and the image(s) to our nurses.

    PLEASE NOTE: To protect your privacy, do not include any images which identify you or anyone else or provide any names, contact details or other identifying information.

    If you think you’ll never again need help from Ask A Nurse, you can cancel your subscription by telling Abi “Unsubscribe.”

    Nope. There’s nothing to download.

    Ask A Nurse is available via popular messaging services like WhatsApp, Facebook Messenger, Skype and Telegram. Here are instructions on how to reach Abi through a messaging service, and a full list of supported services.

    If you don’t have a data connection, you can always access Ask A Nurse via SMS as well. Here is a list of local SMS numbers.

    Most questions are answered in 5 minutes or less.

    More complex questions may take 10 to 15 minutes for our nurses to answer. Every question you ask is carefully reviewed and thoughtfully answered by our nurses.

    Every question you ask is carefully reviewed and answered by a real nurse.

    We use artificial intelligence to route your question to the right nurse and to make the process more efficient, but we are committed to giving you direct, fast and easy access to real nurses, so you can trust the information they share with you.

    All the information you share with us is encrypted, stored securely, according to the strict standards of the European General Data Protection Regulation (GDPR).

    We never share your name or contact details – not even with the nurses. You can confidently ask even the most sensitive questions, knowing that you will remain anonymous.

    PLEASE NOTE: We ask that you help us to protect your privacy by not including any personally identifiable information in your questions to the nurses. Read our privacy policy for more information.